Curiosity is always welcome.
The essentials, without the detour. If your question is account-specific, use Support and keep your request reference.
Is it free?
Yes. Play Credits are fictional and free. They cannot be purchased, transferred, sold or exchanged for money or prizes of value.
Can I explore without an account?
Four games allow full guest play. Other games require an eligible account. Public illustrative previews let you inspect a game before entering play and do not affect Play Credits.
Must I confirm my email?
No. An eligible account opens after registration. Use an address you can access so password recovery remains possible.
Can I reduce movement?
Yes. Open Preferences and select Quiet motion. Your device’s reduced-motion setting also takes priority for non-essential effects.
Why does the page look different after I turn the compass?
The compass changes the ambient bearing: Jade Morning, Raspberry Dusk or Golden Noon. It affects appearance only, never credits or game outcomes.
How do I pause?
Set a reminder in your Fieldbook or use a confirmed account break on Player Care. Self-exclusion provides a longer restriction and signs out the account.
Something more specific?
Account questions belong with Support, so your request has a reference.
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